Print Spooler Service Terminated Unexpectedly – Event ID 7031

June 1, 2023 Lee Bowman

Discover the cause behind the sudden termination of the Print Spooler Service with Event ID 7031.

Table of Contents

Understanding Event ID 7031 and Print Spooler Service Issues

Event ID 7031 occurs when the Print Spooler service stops unexpectedly. This issue can cause problems with printers and print jobs. To troubleshoot this issue, you need to check the Event Viewer and look for the error message. You can also try to restart the Print Spooler service if it keeps stopping. To do this, go to Services and find the Print Spooler service. Right-click and select Restart. If this doesn’t work, try to delete the printer drivers and reinstall them. You can also try to repair the system using the registry editor. Go to HKEY_LOCAL_MACHINESYSTEMCurrentControlSetControlPrintEnvironments and delete any sub-keys. Then restart the Print Spooler service. If all else fails, you can use a system repair tool like Restoro to fix the issue.

Restarting the Printer Spooler Service to Resolve the Error

To resolve the “Print Spooler Service Terminated Unexpectedly – Event ID 7031” error, restarting the Printer Spooler Service is recommended. Follow these steps:

1. Open the Services window by typing “services.msc” in the Run dialog box.

2. Scroll down to the Printer Spooler service and right-click on it.

3. Select “Stop” from the dropdown menu.

4. Right-click on the Printer Spooler service again and select “Start”.

5. Test printing to see if the issue has been resolved.

If the issue persists, check the Event Viewer for any further details on the error. Other corrective actions may be necessary, such as updating drivers or performing a system repair.

Updating Printer Drivers and Clearing Print Jobs to Fix the Problem

To fix the “Print Spooler Service Terminated Unexpectedly – Event ID 7031” error, you can update your printer drivers and clear print jobs. First, download the latest driver software for your printer from the manufacturer’s website. Then, open the Device Manager, locate your printer, right-click it, and select “Update Driver Software”. Alternatively, you can use a driver updater tool like Restoro to automate the process.

Next, clear the print jobs by stopping the Print Spooler service. Open the Services app, find the Print Spooler service, and click “Stop”. Then, navigate to the C:ProgramDataMicrosoftWindowsSpoolPrinters folder and delete all the files in it. Finally, restart the Print Spooler service and try test printing.

If the issue persists, check the Event Viewer for related system events. Look for Event ID 7034 or similar events from the Service Control Manager. You may also need to check the registry for any PnPDriverImportError keys and delete them. If you’re still having issues, seek assistance from a technology expert or consult Q&A forums like FarmhouseNetworking.

Exploring Additional Solutions for Event ID 7031 Print Spooler Errors

Restart the Print Spooler Service

Open the Services window by pressing Win+R and typing services.msc
Locate the Print Spooler service
Right-click on the service and select Restart

Delete Print Jobs from the Queue

Open the Services window by pressing Win+R and typing services.msc
Locate the Print Spooler service and stop it
Navigate to the following folder: C:WindowsSystem32spoolPRINTERS
Delete all the files in the folder
Restart the Print Spooler service

Update Printer Drivers

Open the Device Manager by pressing Win+X and selecting Device Manager
Locate your printer driver in the list
Right-click on the driver and select Update Driver Software
Follow the on-screen instructions to update the driver

Run System File Checker (SFC) Scan

Open the Command Prompt as an administrator by pressing Win+X and selecting Command Prompt (Admin)
Type sfc /scannow and press Enter
Wait for the scan to complete
Restart your computer

Clean Boot Your Computer

Open the System Configuration window by pressing Win+R and typing msconfig
Select the Services tab
Check the box next to Hide all Microsoft services
Click on Disable all to disable all the non-Microsoft services
Select the Startup tab
Click on Open Task Manager
Select each Startup item and click on Disable
Close the Task Manager
Click on OK to save the changes
Restart your computer