Samsung Galaxy S9 Plus Touch Screen Unresponsive – How to Fix

April 1, 2024 Lee Bowman

Experiencing unresponsive touch screen issues on your Samsung Galaxy S9 Plus? Find out how to fix it with these simple solutions.

Table of Contents

Performing a Force Reboot or Factory Reset

To perform a force reboot, press and hold the Power button and Volume Down button simultaneously for about 10 seconds until the device restarts. This can sometimes fix minor software glitches causing the unresponsiveness.

If the issue persists, you may need to perform a factory reset. Before doing so, remember to back up your important data as this will erase all data on the device. To factory reset your Galaxy S9 Plus, go to Settings > General Management > Reset > Factory Data Reset.

After performing these steps, check if the touch screen is now responsive.

Clearing System Cache or Wiping Cache Partition

Turn off the Samsung Galaxy S9 Plus.
Press and hold the Volume Up button, Bixby button, and Power button simultaneously.
Release all buttons when the Android logo appears on the screen.
Use the Volume Down button to navigate to Wipe Cache Partition.
Press the Power button to select the option.
Use the Volume Down button to highlight Yes.
Press the Power button to confirm.
After the process is complete, reboot the device.

Removing SIM and Memory Cards Safely

To safely remove the SIM and memory cards from your Samsung Galaxy S9 Plus, first power off the device. Locate the SIM card tray on the side of the phone and insert the SIM ejection tool into the small hole. Apply gentle pressure to eject the tray. Carefully remove the SIM card and place it in a safe location.

Repeat the same process for the memory card, if applicable. Avoid using excessive force to prevent damage to the device or cards. Always handle the cards with clean hands to avoid any potential damage. Once removed, carefully reinsert the cards before powering on the device again.

Seeking Technical Support and Exploring System Recovery Options

If you are experiencing an unresponsive touch screen on your Samsung Galaxy S9 Plus, you may need to seek technical support and explore system recovery options.

First, try restarting your device to see if that resolves the issue. If not, you can try a soft reset by holding down the power and volume down buttons simultaneously for about 10 seconds.

If the problem persists, you may need to perform a factory reset to restore your device to its original settings. Be sure to back up your data before doing so.

FAQ

How do I fix unresponsive touch screen on Galaxy s9?

To fix an unresponsive touch screen on a Galaxy S9, you can try restarting your phone. Press and hold the Power button and Volume Down button simultaneously for 10+ seconds to reboot your device.

What to do if your Samsung Galaxy touch screen isn t working properly?

If your Samsung Galaxy touch screen isn’t working properly, try performing a force reboot by pressing the volume down key and the Power key for more than 20 seconds. This should help improve the touchscreen response and make your device run smoother and faster.

How do I fix my touch screen response?

To fix your touch screen response, you can try restarting your phone, removing the screen protector or case, drying out your cell phone, upgrading your operating system, removing the SIM card, optimizing device performance, adjusting touch sensitivity, and turning off special features or developer mode.

Why is my phone suddenly not responding to touch?

Your phone may not be responding to touch suddenly due to built-up dirt and grime, or issues with the case or screen protector. Try cleaning your device thoroughly or rebooting to troubleshoot the problem.